Email sent from firstname.lastname@example.org is HIPAA compliant via BAA with Microsoft. However, when you use electronic transmissions to communicate with BPC staff your information may not be secure. When communicating with BPC via email you acknowledge that electronic communications and related portable data communication and storage devices are prone to technical failures, are not 100% guaranteed to protect privacy, and can be hacked or the subject of theft or other events that may result in the loss of the Patient’s information or data (including PHI).
Under no circumstances shall clients utilize electronic communications to contact BPC regarding an immediate emergency or time-sensitive situation: clients must call 9-1-1 and/or immediately seek emergency assistance.
Email and electronic communication is not monitored 24/7 and there should be no expectation of an immediate response.
24/7 Regional Crisis line